Explore registration

The shipping journey

From your cart to your next step.

Six steps to keep your purchases, documents and collection arrangements together.

Do not send a package until your account has an approved warehouse address and shipping identifier. Use the exact address shown in your account.
  1. 01

    Create your account

    Choose personal or business and verify your email.

  2. 02

    Wait for address activation

    Use only the warehouse address and unique identifier assigned to your verified account.

  3. 03

    Shop and pre-alert

    Add the carrier tracking reference, purchase details and declared value to your account.

  4. 04

    Prepare your documents

    Attach the requested invoice or paperwork through the private customer portal.

  5. 05

    Follow verified updates

    See the last confirmed package event and any document or customs action required.

  6. 06

    Review, pay and collect

    Review your itemized invoice and confirmed payment and collection arrangements.

Get to know your
Parcels JA account.

Keep your packages, documents and delivery choices together.

Create account

Verify your email, then follow the steps in your account.